Shipping Policy

Shipping Policy

This policy explains how Alvoor handles order processing, delivery, and related responsibilities.

Order Handling

All orders are carefully prepared and dispatched within 5–8 business days. Your order should arrive in a maximum of 15 days. Delivery times may vary depending on your location, and occasional delays can occur. If a significant delay arises, our team will reach out to you directly via email or phone.

Shipping Charges

Shipping is free, so no extra charges will be asked, apart from VAT tax on finalizing the shop. 

Order Tracking

After your order is shipped, you will receive a confirmation email including a tracking number. Tracking details usually become active within 24 hours, allowing you to monitor your shipment’s progress.

Customs, Taxes, and Import Fees

Any applicable customs duties, taxes, or import fees are the responsibility of the recipient. Alvoor cannot be held responsible for these charges.

Lost or Damaged Packages

Alvoor is not liable for items lost or damaged during transit. If your package arrives damaged, please contact the shipping carrier to submit a claim. Retain all original packaging and the damaged items to support your claim.

Thank you for choosing Alvoor. We are committed to ensuring your shopping experience is seamless and reliable.